Privacy policy

At House of Sandhya, your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone, and cookies.

  • Information about how you interact with our Site (pages viewed, products clicked, referring URLs, etc.).

When you make a purchase, we collect personal information you provide, including:

  • Name

  • Billing and shipping address

  • Payment details (through secure third-party gateways)

  • Email address

  • Phone number

We refer to this as “Order Information.”

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your order or account

  • Screen orders for potential risk or fraud

  • Send you updates, offers, and promotions (only if you opt in)

  • Improve our products, services, and customer experience.

3. Sharing Your Information

We share your information with trusted partners only when necessary to:

  • Process payments (Shopify Payments, Razorpay, PayU, etc.)

  • Ship your orders (courier & logistics partners)

  • Comply with applicable laws and regulations

We do not sell or rent your personal data to any third party.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted and processed through secure, PCI-compliant platforms.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request details of how your data is processed

To exercise your rights, please contact us at:
📧 support@houseofsandhya.com (replace with your real email)

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described above, or as required by law (for tax and accounting purposes).

7. Cookies

We use cookies to:

  • Enable essential site functionality (cart, checkout, etc.)

  • Analyze website traffic and performance

  • Personalize your shopping experience

You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact:
📧 support@houseofsandhya.com
🏠 House of Sandhya, Near Modi Warehouse Beside Indian oil petrol pump Sector 75 Gurgaon 122004, India