Shipping policy

At House of Sandhya, we are committed to delivering your orders quickly and safely, wherever you are in India. Please review our shipping policy below:

1. Shipping Timeline

  • All orders are processed and dispatched within 2–4 business days after confirmation.

  • Once dispatched, delivery usually takes 5–8 business days, depending on your location.

  • Total estimated delivery time: up to 10 business days Pan India.

  • During festivals, sales, or unforeseen circumstances, dispatch or delivery times may be slightly extended.

2. Shipping Coverage

  • We currently offer Pan India shipping to all major cities and towns.

  • Some remote or non-serviceable pin codes may experience extended delivery times or limited service.

3. Shipping Charges

  • Free shipping on all prepaid orders across India.

  • For Cash on Delivery (COD) orders, a small handling fee may apply, which will be shown at checkout.

4. Order Tracking

  • Once your order has been dispatched, you will receive an email or SMS with the tracking details.

  • You can track your package through our logistics partner’s website using the provided tracking ID.

5. Packaging

  • All products are carefully packed to ensure they reach you in perfect condition.

  • If you receive a damaged package, please take photos and contact our support team immediately before opening it.

6. Delays & Exceptions

  • Delivery delays may occur due to weather, public holidays, or courier network issues.

  • In case of unexpected delays, our team will notify you via email or SMS.

7. Contact Us

For any shipping-related queries, please contact our customer support team at:
📧 support@houseofsandhya.com