At House of Sandhya, we strive to provide you with high-quality ethnic and fusion wear. Please note that we follow a Strict No-Return Policy. We only offer exchanges under the following conditions:

Shipping Timeline

All orders are processed and dispatched within 2–4 business days after confirmation.

Once dispatched, delivery usually takes 5–8 business days, depending on your location.

Total estimated delivery time: up to 7 to 14 business days Pan India.

During festivals, sales, or unforeseen circumstances, dispatch or delivery times may be slightly extended.

Refund

In case of exchange you have to pay Rs.100/- rupees extra

1. Exchange Only (Size or Style)
If the product does not fit you or you wish to change the design, you can request an Exchange within 7 days of delivery.

Size Exchange: We will exchange the product for a different size (subject to availability).

Style Exchange: You can exchange your purchase for another item of equal or higher value by paying the difference.

Note: Returns for a refund or store credit are not accepted.

2. Damaged or Wrong Products
In the rare event that you receive a damaged, defective, or incorrect item, we will provide a Replacement for the same.

To process a damage claim, an unboxing video is mandatory. This helps us verify the issue and improve our services.

If a replacement is not available, only then will a refund or store credit be initiated.

3. Conditions for Exchange
To be eligible for an exchange:

The product must be unused, unwashed, and in its original condition.

All original tags, labels, and packaging must be intact.

The exchange request must be raised within 7 days of receiving the order.

4. How to Request an Exchange?
Contact our team via:

Email: houseofsandhya@gmail.com

Please provide your Order ID and the reason for the exchange. Our team will guide you through the process within 24-48 hours.